About these terms
These Terms and Conditions apply to purchases and agreements made with Muhubo Nurture through this website or through another agreed method of purchase.
By placing an order or entering into an agreement, you confirm that you have had the opportunity to read these terms before completing your purchase.
About Muhubo Nurture
Muhubo Nurture is based in Arnhem, The Netherlands and is registered with the Dutch Chamber of Commerce under number 97075647.
You can contact me at info@muhubonurture.nl .
Products and resources
Muhubo Nurture may offer original journals, workbooks, reflection tools, digital resources and other products designed to support reflection, self awareness and personal development.
Selected physical products from third parties may also be offered where they fit the purpose and values of Muhubo Nurture.
The description, format, price and relevant delivery information will be shown on the applicable product page before purchase.
Educational and reflective content
Journals, workbooks, articles, Nasia Within You content, reflection exercises and other Muhubo Nurture resources are created for educational, reflective and personal development purposes.
They are not intended to provide a medical or psychological diagnosis and do not replace professional medical, psychological or mental health care.
Reflection can affect people differently. You remain free to pause, skip or return to an exercise whenever that feels more appropriate for you.
Prices and payment
Prices shown on the website are displayed in euros and include applicable VAT where required, unless clearly stated otherwise.
Any additional delivery costs or other charges will be shown before you complete your order.
Payment is made using the payment methods available during checkout.
An order is confirmed once the purchase has been successfully completed and you have received confirmation.
Digital products
Digital products may include downloadable journals, workbooks, guides, templates or other digital resources.
The product page will explain the format and any relevant technical requirements before purchase.
Where a digital product is supplied immediately, you may be asked during checkout to expressly agree to delivery beginning before the end of the statutory withdrawal period and to acknowledge that your right of withdrawal will be lost once delivery of the digital content begins, where permitted by law.
If the required consent and acknowledgement have not been obtained, your statutory rights remain unaffected.
Physical products and delivery
Where physical products are available, the applicable delivery area, estimated delivery time and delivery costs will be shown before purchase.
Delivery times are estimates unless a specific delivery date has been expressly agreed.
If an order cannot be delivered within the expected period, I will provide information about the delay and the options available to you.
Right of withdrawal
When you purchase online as a consumer, you generally have a statutory period of 14 days in which you may withdraw from the agreement without giving a reason, unless a legal exception applies.
For physical products, the withdrawal period generally begins on the day after you, or a person designated by you, receives the product.
For services and certain other agreements, the withdrawal period generally begins on the day after the agreement is made.
Details about exercising your right of withdrawal, including any applicable exceptions and return instructions, will also be provided where required.
Returns and refunds
If you validly exercise your right of withdrawal for a physical product, the product must normally be returned within 14 days after notifying Muhubo Nurture of the withdrawal.
You may inspect a physical product as you reasonably would in a shop. You may be responsible for any reduction in value caused by handling beyond what is necessary to establish the nature, characteristics and functioning of the product.
Information about who is responsible for return shipping costs and the applicable return address will be provided before purchase where required.
Refunds will be processed in accordance with applicable consumer law and normally using the same payment method used for the original transaction unless otherwise agreed.
Faulty or incorrect products
Products must meet the agreement and the reasonable expectations you may have based on the information provided before purchase.
If you receive an incorrect, damaged or defective product, please contact me as soon as reasonably possible so that the situation can be reviewed and an appropriate solution can be offered in accordance with your statutory rights.
Services and sessions
If Muhubo Nurture offers a session or other personal service, the scope, price, duration and any specific cancellation conditions will be communicated before the agreement is made.
Where you expressly request that a service begins during the statutory withdrawal period, different withdrawal rules may apply in accordance with consumer law.
Intellectual property
Unless stated otherwise, the content and original materials created by Muhubo Nurture remain the intellectual property of Muhubo Nurture.
This includes journals, workbooks, prompts, exercises, written content, illustrations, designs and downloadable resources.
Purchased digital resources are intended for your personal use unless another licence is expressly provided.
You may not reproduce, distribute, resell, publish, upload, share or commercially exploit these materials without prior written permission.
Website availability
I aim to keep the website and digital purchasing process available and functioning properly. Temporary interruptions may occur because of maintenance, technical problems or circumstances outside my reasonable control.
Where an interruption affects a completed purchase, I will take reasonable steps to provide the purchased product or another appropriate solution.
Liability
Nothing in these terms excludes or limits liability where doing so would not be permitted under applicable law.
Muhubo Nurture is not responsible for loss resulting solely from circumstances outside reasonable control or from use of a product or resource in a way that is inconsistent with the information provided with it.
Your statutory consumer rights remain unaffected.
Privacy
Personal information is handled in accordance with the Muhubo Nurture Privacy Policy.
You can read the Privacy Policy here .
Questions and complaints
If something has not gone as expected, please contact me first so that I have the opportunity to look into the matter with you.
You can contact Muhubo Nurture at info@muhubonurture.nl .
Any additional statutory rights or dispute resolution options available to you as a consumer remain unaffected.
Applicable law
These terms are governed by Dutch law.
If you live in another country and mandatory consumer protection rules in your country provide you with additional rights, those mandatory rights are not excluded by these terms.
Changes to these terms
These Terms and Conditions may be updated when the website, products, services or applicable legal requirements change.
The version that applied when you placed your order remains relevant to that purchase. The most recent version will be available on this page.